If you’re in serious discomfort or danger, please go straight to the nearest emergency room for evaluation.
Like everyone, our clinicians need a chance to unwind at the end of the day and on weekends/holidays.
For non-urgent matters, message us in the app and we will respond when we’re back online.
If you’re dealing with an urgent issue or symptom after hours, please see below
High Blood Sugar
- high blood sugars that won’t come down, refer to our page on Hyperglycemia & Preventing DKA
Low Blood Sugar
- emergency glucagon use for severe hypoglycemia
- very low blood sugars and have trouble raising them, refer to our page on Hypoglycemia
Anxiety, Depression or other mental health crisis
- a possible adverse reaction to your diabetes medication, refer to the page specific to your medication here
If you are hospitalized, we can speak with your admitting care team to provide information about your medical history and ongoing care, as well as offer clinical advice. Unfortunately, our clinicians do not have admitting privileges to your local hospital and will not be able to manage or supervise your care there directly.